There is an important common "glue" that has been instrumental in
helping Kappes Miller Management build an impressive track
record in the real estate industry. Our exclusive "We're
Here Because You're Here" attitude and service guarantee to our
clients. Part of this spirit of valuing our clients is instilled
from the first day our employees are hired. They know that our
company has the "can do" or "our pleasure" attitude
towards all service and client requests.
Successful client retention is then a function of
how well we implement our service programs, and since we already know that
service is based on a person's perception (they either perceive you have it
or you don't), employees at Kappes Miller Management know that
our clients concerns are our concerns, and follow up is the key to assure
that our quality control system is alive and well.
We treat each property as if it were our own.
All properties managed by Kappes Miller Management are operated
the same - and with the same high standards for budget compliance, our
client satisfaction. We have committed our future to the management
of your real estate; thus, our reputation and future rides on our success